Question 1

What is an AI secretary service?

Accepted Answer

An AI secretary is a fully configured, personalized AI system that handles your admin, communication, scheduling, documents, and follow-ups automatically. DeskFree builds it specifically for your business and installs it on your own device — not a shared cloud server.

Question 2

How is DeskFree different from Siri or ChatGPT?

Accepted Answer

Siri and ChatGPT are general-purpose tools you prompt manually. Your DeskFree secretary knows your clients, your templates, your workflows, and your communication style. It acts proactively — following up, scheduling, and managing tasks without you asking every time.

Question 3

How long does DeskFree setup take?

Accepted Answer

Most clients are fully live within 48 to 72 hours. Discovery call on day one, build and install on day two, onboarding walkthrough on day three.

Question 4

Do I need to be tech-savvy to use DeskFree?

Accepted Answer

No. You communicate with your secretary the same way you text a human — through WhatsApp, iMessage, or whatever app you already use. If you can text, you can use DeskFree.

Question 5

Is my client data safe with DeskFree?

Accepted Answer

Yes. Your secretary runs on your own device, not a shared cloud server. We apply security hardening at setup and your data never passes through DeskFree's servers. You own everything.

Question 6

What is a GEO audit and why does it matter?

Accepted Answer

A GEO audit measures how visible your business is to AI search engines like ChatGPT, Perplexity, and Google AI Overviews. As traditional Google search declines, AI-powered recommendations are becoming the primary way people find local businesses. If AI engines cannot find or cite you, you are invisible to a growing share of customers.

Question 7

How much does DeskFree cost?

Accepted Answer

DeskFree offers three plans: Starter at $199/month plus $1,000 setup, Pro at $499/month plus $2,500 setup, and Business at $1,200/month plus $5,000 to $7,500 setup. No long-term contracts. Cancel anytime.

Question 8

Does DeskFree work for real estate agents?

Accepted Answer

Yes. DeskFree is purpose-built for real estate agents. Your secretary responds to leads in under 5 minutes, runs automated showing follow-up sequences, pre-fills buyer agreements and listing documents, updates your CRM after every client interaction, and sends weekly seller activity reports — all automatically.

Question 9

What areas does DeskFree serve?

Accepted Answer

DeskFree primarily serves Columbus, Cincinnati, and Cleveland, Ohio. In-person setup is available in Columbus. Remote setup and support is available nationwide.

Question 10

Can DeskFree be customized for my specific industry?

Accepted Answer

Yes. The standard capabilities are the floor, not the ceiling. DeskFree researches and installs custom AI skills for any industry — healthcare, contractors, finance, coaching, retail, restaurants, and more. If your industry has specific workflows, we build for them.

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